The interaction between customer and salesperson would be dramatically improved if the salesperson wore a NAMETAG. The nametag enables the customer to quickly establish a more meaningful, positive and personal relationship with the service person that can only lead to better things for both parties.
Your retail return policy can have a significant effect on your customer satisfaction and your store's profitability. Read more
As many as two-thirds of in-store visits are inspired by something the shopper originally saw online.
The long-term success of your retail store or restaurant depends on repeat customers. One of the best ways to encourage customer loyalty is with a loyalty program.
Retail success is all about having the latest and greatest products. So, what’s new in retail?
The SCORE Small Business Success Podcast features interviews with the best and brightest in the world of small business, covering topics such as business plans, financing, marketin Read more